FAQs:
I tried to log in and received error code IA. What should I do?
Please do not use the 'First Time User' link even if you are a first-time user. Instead, go directly to the 'Log In' box and enter your Student ID (starts with the letter C followed by 9 numbers) and your Password (date of birth, MMDDCCYY format). If you are still unable to log in, use the 'Forgot Your Password?' link and follow the prompts. If this doesn't work, please contact our office to have your password reset.
What if all of my financial aid materials are not received by the deadline?
We accept documents after the deadline without penalty. Please allow up to 8 business days for documents to be processed after you have submitted them to IDOC or Columbia. We ask that you do not resubmit documents as duplicate materials will delay processing.