What is an appeal and how do I know if my family qualifies?
An appeal is a formal request to reevaluate a family's financial aid package if you have experienced a change in your financial situation or are encountering special circumstances not already included in your application. Be aware that families cannot apply for an appeal until after they receive their initial financial aid award letter.
*Please carefully review the following eligible circumstances below:
- Loss of employment or reduction in income which will reduce your family’s recent or anticipated income
- One-time and non-recurring income/assets (e.g. inheritance, severance package, etc.)
- Medical expenses not previously reported on the CSS Profile
- Financial support for relatives not previously reported on the CSS Profile
- Natural disaster expenses
- Back-tax payments
- Funeral costs
- Change in sibling's enrollment status in an undergraduate or primary/secondary institution
- Repayment of student loans for parent's education
*Please carefully review the following ineligible circumstances below:
- Consumer debt such as credit card debt
- High mortgage payments
- Home maintenance/construction
- Currency devaluation for families residing abroad
- Sibling enrollment in graduate school or a second bachelor’s degree
- Education loan repayment for student or student's siblings
If your circumstances are not reflected in the list above, please email our office at firstname.lastname@example.org to consult with one of our officers.
How do I submit an official request for an appeal?
Families must complete an Appeal Request Form in order to have their financial aid package reviewed by our office. Once completed, families can submit their request form by email or fax along with any pertinent supporting documentation. We encourage families to prepare any supporting materials prior to their appeal request and submit them in one packet, when possible, using one of the methods below:
Email: email@example.com (Note: Please do not submit materials with sensitive information (SSN, date of birth, etc.) by email.
Note that submitted documents can take 5-8 business days to be processed. Once submitted, please email our office to confirm receipt of your materials so that we may proceed with the reevaluation of your file.