Please do not use the 'First Time User' link even if you are a first-time user. Instead, go directly to the 'Log In' box and enter your Student ID (starts with the letter C followed by 9 numbers) and your Password (date of birth, MMDDCCYY format). If you are still unable to log in, use the 'Forgot Your Password?' link and follow the prompts. If this doesn't work, please contact our office to have your password reset.